Legal

Privacy Policy

Orderflow Technologies, LLC

Last Updated: August 20, 2026

Orderflow Technologies, LLC ("we," "us," "our," or the "Company") understands that privacy is important to you and is committed to safeguarding your Personal Information (defined below). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website orderflowtech.com (the "Site") or use our application programming interfaces (APIs), data feeds, tools, or other services (collectively with the Site, the "Service"). Please read this Privacy Policy carefully.

This Privacy Policy is global in nature and governs the Company's website at orderflowtech.com, all subdomains and portals, and other online properties that post a link to this Privacy Policy. It applies to personally identifiable information from or about an individual ("Personal Information") that we may collect from you. This Privacy Policy is hereby incorporated by reference into, and forms part of, our Terms of Service (the "Terms of Service"), which govern your use of the Site and the Service. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms of Service.

If you voluntarily provide your information in the course of interacting with the Site or otherwise using the Service, we will take that as your agreement to our collection, use, and disclosure of that information as set forth in this Privacy Policy. This Privacy Policy does not apply to any products, services, websites, or content offered by third parties, which are governed by their respective privacy policies.

PLEASE READ CAREFULLY PRIOR TO CONTINUING TO USE OUR SITE OR SERVICE. BY ACCESSING THE SITE AND/OR USING THE SERVICE, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE BY THIS PRIVACY POLICY. YOUR ACCESS TO AND USE OF THE SERVICE IS ALSO SUBJECT TO OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO ABIDE BY THIS PRIVACY POLICY, YOU MAY NOT ENTER, ACCESS, OR OTHERWISE USE THE SERVICE.

This Privacy Policy may be changed from time to time as described in Section 17 below, and we encourage you to review it periodically to make sure that you understand how any Personal Information that you provide will be used.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect through the Service includes:

Personal Data: Personally identifiable information that you voluntarily give to us, such as your name, email address, username, and password when you register with the Site.

Financial Data: All financial information is stored and processed by our third-party payment processor, Stripe (the "Payment Processor"). The Payment Processor will collect and use certain payment information from you during the purchasing process, including but not limited to credit card or other financial account information and your billing address (collectively, "Payment Information"), to confirm and process your order for the Service. We do not collect or store any Payment Information on our servers, other than confirmation that a payment has been made. You should review the Payment Processor's privacy policy and contact Stripe directly with any complaints, claims, concerns, or questions regarding your Payment Information. We are not liable for any harm or damages related to your Payment Information, or to any other transactions made or information given in connection with the Payment Processor.

Data from Social Networks: If you join our Discord server, we may collect information such as your username and other public data you may choose to share, as governed by that platform's privacy settings.

Usage Information: In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site ("Usage Information"). This Usage Information may be stored on and/or accessed from your personal computer, laptop, tablet, mobile phone, or other device (a "Device"). Usage Information may include: your IP address or other unique identifier; your Device functionality (including browser, browser language, and operating system); referring and exit web pages and URLs; the areas within the Site that you visit and your activities there; your Device location or other geolocation information; and the time of day you visit the Site.

Aggregate Information: When you use the Site, we also automatically collect aggregate information, such as the number of visitors to the Site and other non-identifying statistics, which we use as described in Section 2 below.

Information We Collect When You Interact with Third-Party Sites: The Service may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application (such as Discord or X). The use of this functionality may involve that third party providing information to us. These third parties may retain any information used or provided in any such interactions, and their practices are not subject to this Privacy Policy.

In all instances, your decision to provide us with information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all aspects of the Service.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information we collect through the Service to:

• Create and manage your account.
• Process your payments and subscriptions.
• Email you regarding your account or orders.
• Contact you with news about the Company, updates to the Site, and special promotions or opportunities (subject to Section 7 below).
• Improve the user experience of the Site and the Service.
• Monitor and analyze usage and trends to improve the Site.
• Respond to requests for information.
• Verify your identity and prevent fraud.
• Protect the security and integrity of the Site.
• Comply with the law and protect the safety, rights, property, or security of the Company, the Service, and the general public.
• Support our internal business purposes and legitimate interests.
• Fulfill any other purpose disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

3. DISCLOSURE OF YOUR INFORMATION

We do not sell your Personal Information and have no plans to do so, and we will not rent or otherwise disclose it except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• With Your Consent: When you request or authorize the disclosure of your information.
• By Law or to Protect Rights: When permitted or required by law, applicable regulations, court orders, or subpoenas, or when we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, to enforce the Terms of Service or other agreements, or to protect the rights, property, or safety of the Company, our users, or others.
• Fraud Prevention and Security: To protect against or prevent actual or potential fraud, security breaches, or unauthorized transactions, or to investigate any such incident that has already occurred.
• Third-Party Service Providers: We may share your information with our partners, affiliates, agents, outside vendors, or service providers that perform functions on our behalf or on your behalf, including payment processing and customer communication.
• Third-Party Social Media Services: If you interact with us through third-party social media services such as Discord, X (Twitter), or YouTube (collectively, "Third-Party Social Media Services"), we may share limited, non-personally-identifiable information as necessary to facilitate that interaction.
• Business Transfers: In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of all or a portion of our assets, your Personal Information may be sold or transferred as part of that transaction; however, the promises in this Privacy Policy will survive the transfer to the new entity. We will notify you via email and/or a prominent notice on the Site of any change in ownership or uses of your Personal Information.
• Aggregated or De-Identified Information: We may disclose aggregated or de-identified information that cannot reasonably be used to identify you. Such information is not Personal Information and is not subject to this Privacy Policy.
• Market Data Authorities and Exchanges: We may share certain subscriber information (including your name, billing address, employer, job function, and subscriber classification status) with securities exchanges, market data processors, and market data authorities (such as the Options Price Reporting Authority and Cboe Global Markets) as required by our data vendor agreements and applicable securities regulations. This disclosure may be necessary to comply with market data reporting and audit obligations imposed on vendors that distribute exchange data. We do not share this information for marketing purposes, and these entities are subject to confidentiality obligations with respect to the subscriber data they receive.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize it and improve your experience.

Types of cookies we use:

• Essential Cookies: Required for the operation of the Site (e.g., session management, authentication).
• Analytics Cookies: Help us understand how visitors interact with the Site by collecting information anonymously.
• Functionality Cookies: Remember choices you make to improve your experience.

Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the Site.

We may use Google Analytics and similar services to collect and analyze Usage Information. To learn more about how Google uses data, visit https://www.google.com/policies/privacy/partners/. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

If you would like more information about behavioral advertising practices, visit the Digital Advertising Alliance's WebChoices tool at https://www.aboutads.info.

5. SECURITY OF YOUR INFORMATION

We use commercially reasonable administrative, technical, and physical safeguards to help protect and secure the Personal Information stored in our systems and servers. However, no transmission of data over the Internet, mobile networks, or wireless connections, and no method of electronic storage, can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to or from the Site, and you provide us with your information at your own risk. Payment Information is collected and processed by the Payment Processor as described in Section 1.

6. DATA RETENTION

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, for as long as is necessary to provide you with the Service, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements). We regularly review the data we collect and set retention policies to delete it in accordance with our legal obligations and applicable data protection laws.

When you close your account, we will retain your email address for our internal records unless you request its deletion. We will not actively use this email address for communication unless required by law. All other Personal Information associated with your account will be deleted or anonymized in accordance with our data processing schedules. You may request the deletion of your email address at any time by contacting us.

7. PROMOTIONAL COMMUNICATIONS

From time to time, we may use your email address to send you newsletters and information about new products, features, or exclusive offers. You have the right to opt out of receiving these promotional communications at any time by using the "unsubscribe" link found in the emails, or by contacting us at contact@orderflowtech.com to request exclusion from future mailings.

Please note that if you do opt out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the Service, and you cannot opt out of receiving those messages.

8. CHILDREN'S PRIVACY

The Site and the Service are not directed at children under the age of 13, and we do not knowingly solicit information from, market to, or collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under the age of 13 (or, in some jurisdictions, 16) without verification of parental consent, we will take reasonable steps to delete that information as quickly as possible. If you believe we have collected Personal Information from a child under 13 without the appropriate consent, please contact us at contact@orderflowtech.com.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your Personal Information, including:

• Right to Know/Access: The right to confirm whether we process your Personal Information and to access the specific pieces of Personal Information we have collected about you.
• Right to Correction: The right to request correction of inaccurate Personal Information.
• Right to Deletion: The right to request deletion of your Personal Information, subject to certain exceptions.
• Right to Data Portability: The right to receive your Personal Information in a structured, commonly used, and machine-readable format.
• Right to Opt-Out: Where applicable, the right to opt out of the sale or sharing of your Personal Information, or of its processing for targeted advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at contact@orderflowtech.com. We will respond to your request within the time period required by applicable law (generally 30–45 days). We may need to verify your identity before processing your request.

10. CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), California residents have specific rights regarding their Personal Information, including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of Personal Information.

Categories of Personal Information Collected: In the preceding twelve (12) months, we have collected the following categories of Personal Information: identifiers (name, email address, username, IP address); internet or network activity information (browsing history, usage data); and commercial information (subscription records, payment confirmation).

We have also collected professional or employment-related information (employer name, job title, professional registration status) in connection with market data subscriber classification requirements. This information is disclosed to securities exchanges and market data authorities for regulatory compliance purposes.

We Do Not Sell Personal Information: We have not sold Personal Information in the preceding twelve (12) months, and we do not sell Personal Information.

Under California's "Shine the Light" law (Civil Code Section 1798.83), California residents may request certain information regarding our disclosure of Personal Information to third parties for direct marketing purposes. We do not disclose Personal Information to third parties for their direct marketing purposes.

To exercise your rights under the CCPA, please contact us at contact@orderflowtech.com.

11. NEVADA PRIVACY RIGHTS

If you are a Nevada resident, you have the right to request that we do not sell your covered information (as defined in Nevada Revised Statutes 603A.320) that we have collected or will collect about you. You may also request to opt out of the sharing of such information about you. To do so, please contact us at contact@orderflowtech.com. You must include your full name and email address, and attest that you are a Nevada resident by providing a Nevada postal address in your request. We will process your request within 60 days.

12. GLOBAL PRIVACY CONTROL

We recognize the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat that signal as a valid request to opt out of "selling" or "sharing" your Personal Information for the associated browser or device. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/.

13. DO NOT TRACK DISCLOSURES

Do Not Track ("DNT") is a web browser setting that requests that a web application disable its tracking of an individual user. There is no universally agreed-upon standard for what a company should do when it detects a DNT signal. Accordingly, we currently do not respond to or honor DNT signals. This is distinct from the Global Privacy Control signal, which we recognize and honor as described in Section 12 above.

14. INTERNATIONAL DATA TRANSFERS

Because we serve users internationally, we may transfer your Personal Information outside the country in which it was originally provided. This may include transfers to third parties, such as service providers, in jurisdictions outside the United States whose data protection laws may not offer the same level of protection as those in your jurisdiction. When we transfer Personal Information across borders, we take steps to make sure that appropriate safeguards are in place to protect it.

Your information is stored and processed on servers located in the United States, and if you are visiting the Site from a location outside the United States, your connection will be through and to those servers. Please be aware that your information may be transferred to, stored, and processed in a jurisdiction with data protection laws that may differ from those in your country, and that it may be subject to access requests from governments, courts, or law enforcement in the United States in accordance with United States law. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing, and storage of your information in the United States as set forth in this Privacy Policy.

15. EUROPEAN UNION / EEA / UK USERS

If you are located in the European Union, European Economic Area, or the United Kingdom, you may have additional rights under the General Data Protection Regulation ("GDPR") or the UK GDPR, including:

• Right of Access: The right to obtain confirmation as to whether your Personal Information is being processed and to access that information.
• Right to Rectification: The right to have inaccurate Personal Information corrected.
• Right to Erasure ("Right to be Forgotten"): The right to request deletion of your Personal Information in certain circumstances.
• Right to Restriction of Processing: The right to restrict processing in certain circumstances.
• Right to Data Portability: The right to receive your Personal Information in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to processing based on legitimate interests, or to processing for direct marketing.
• Right to Withdraw Consent: Where we rely on consent as a legal basis, you have the right to withdraw that consent at any time.

Legal Basis for Processing: We process your Personal Information on the following legal bases: (a) performance of a contract (to provide you with the Service); (b) legitimate interests (to improve the Service, prevent fraud, and ensure security); (c) compliance with legal obligations; and (d) your consent, where applicable.

Data Controller: Orderflow Technologies, LLC is the data controller for your Personal Information collected through the Service.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your Personal Information violates applicable law.

To exercise any of these rights, please contact us at contact@orderflowtech.com. We will respond within one month of receipt of your request, or we will inform you if an extension is necessary (up to two additional months for complex requests).

16. LINKS TO THIRD-PARTY SITES

For your convenience, the Site may contain links to Third-Party Social Media Services, as well as links to other third-party websites, platforms, products, or services, including third parties with which we may have an affiliate, referral, sponsorship, advertising, or other commercial relationship.

We may receive compensation or other benefits if you click on certain links or purchase products or services from such third parties. Any reference, link, recommendation, promotion, or other mention of a third party is provided for informational or convenience purposes only and does not constitute a warranty, representation, or guarantee by us regarding that third party or its products, services, content, privacy practices, security practices, terms, business practices, or conduct. You are solely responsible for reviewing and evaluating any third party before engaging with it, and your interactions with third parties are between you and the applicable third party. To the fullest extent permitted by law, we are not responsible or liable for any loss, damage, claim, injury, cost, or expense arising from or related to your access to, use of, reliance on, or transactions with any third-party website, platform, product, or service, even if we have recommended, linked to, promoted, or received compensation from that third party.

17. CHANGES TO THIS PRIVACY POLICY

We may change or amend this Privacy Policy from time to time; in such event, we will post the updated policy on this page and revise the "Last Updated" date at the top of this Privacy Policy. If we make material changes, we will notify you by email or by a prominent notice on the Site prior to the change becoming effective. Changes will be effective on the date posted. Your continued use of the Site or the Service after any such changes constitutes your acceptance of the new Privacy Policy.

18. GOVERNING LAW

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute over privacy is subject to this Privacy Policy and our Terms of Service. If you are a consumer residing in the European Union, you will benefit from any mandatory provisions of the law of your country of residence. Your use of the Service may also be subject to other local, state, national, or international laws.

19. CONTACT US

If you have comments or questions about this Privacy Policy and our data practices, need to update, change, or remove your information, or wish to appeal our refusal to honor the exercise of your rights with respect to your Personal Information, please contact us at:

Orderflow Technologies, LLC
131 Continental Dr, Suite 305
Newark, Delaware 19713
Email: contact@orderflowtech.com

SUPPLEMENTAL PRIVACY NOTICE FOR US RESIDENTS

Residents of certain states in the United States may have additional rights under state privacy laws, and we will update this policy as and when such laws become applicable to us.

Your Rights to Your Personal Information: Generally, the rights available to residents of the United States under various privacy laws can be categorized as follows:

• Confirm whether we process their Personal Information.
• Access and delete certain Personal Information.
• Request data portability.
• Opt out of the processing of Personal Information for targeted advertising and sales.
• Correct inaccuracies in their Personal Information.
• Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Non-Discrimination: Orderflow Technologies, LLC will not discriminate against users who exercise their rights under state privacy laws.

Exercising Your Rights: To exercise any of these rights, contact us at contact@orderflowtech.com. We will respond within the time period required by applicable law (generally 30–45 days) and notify you of the action(s) taken. Only you, or a person you authorize, may make a verifiable consumer request. You may make such a request for access or data portability twice within a 12-month period.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request. We do not charge a fee unless the request is excessive, repetitive, or manifestly unfounded.